WEB: Difficult v Different - Workplace Behavioural Styles

WEB: Difficult v Different - Workplace Behavioural Styles
Understanding workplace behavioural styles can be challenging. Join Institute of Managers and Leaders' presenter Shannon Cooper in a compelling webinar that will help you understand your and other' communication style and more.

Given the importance of self-awareness to the role of managers and leaders, developing deeper insights into behaviours and the actions of those around you is integral to success. Further, focusing purely on behaviour and ignoring context can inevitably lead to misunderstanding, frustration and conflict. This session will help you to understand your communication style, the styles of others and how to adapt more appropriately for better workplace outcomes.

Join acclaimed Institute of Managers and Leaders facilitator Shannon Cooper in a compelling webinar where you will:
•  Explore the science of behaviour
•  Understand your own personality style and how you like to work
•  Identify the difference between a difficult person and difficult behaviour
•  Develop a model for effective conversation
•  Understand the profiles of your colleagues and how to build cohesion between different profiles.

The webinar will take a fun and engaging look at what makes us tick behaviourally and aims to stretch and challenge our perceptions of ‘difficult’ people.

This webinar will be available for viewing until midnight 2nd July 2020 i.e. for 4 weeks after it first airs.


Shannon Cooper biography

FAQ below

Timing & Duration: approx. 60-mins
Start time: 13.00 AEST
Finish time: 14.00 AEST

Cost of Registration:
ASUM members $15
Non-ASUM members $30

Please note:
a. Registering on the ASUM website is part 1 of a 2-step registration process.
After your payment has been processed, you will be sent a Part 2 for ASUM webinar registration email.
Your registration for the webinar will not be complete until this 2nd step has been completed. 

b. Please use the same email to register and watch the webinar or you will not receive your CPD certificate. Thank you.

Q1: What if I miss watching the webinar live?
A: If you registered before the live webinar we will send you a link 24-hours after it flighted to watch the recording, whether or not you viewed it live.
If you registered after the live webinar started: on completing Step 2 the webinar recording will be launched automatically. 

Q2: Can I still register and watch the recording after the webinar has run ?
A: Yes. If you register after the live webinar started on completing Step 2 the webinar recording will be launched automatically.

Q3: I watched the webinar recorded session, but I have not received a confirmation of my registration or of my attendance certificate.
A: As the live webinar has now passed you will not receive a registration confirmation. See Q4 for CPD certificates.

Q4: Do I get / When will I get my CPD Certificate of Attendance?
A: Yes, your Certificate of Attendance will be emailed to you: 
      a) For paid webinars after 30 days
      b) For COVID-19 webinars on the last day of the month in which you watched the webinar, or the first business day following month end.

Cancellations and Refunds:

Cancellations are non-refundable.

If you do not receive a confirmation of receipt within 7 business days of registering, please check you spam folder as both the email and receipt are automatically generated. If you still cannot find it then please contact the ASUM office on +61 2 9438 2078

4/06/2020 1:00 PM - 2:00 PM

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