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Please read if you are having issues logging in:

Entering an incorrect password three times will lock your account. After two attempts, please click on the Forgot username? and/or Forgot password? links above.

Due to a system upgrade in May 2019, some users may need to reset their password. The password must be 7 characters long and include one numeric character. 

If you require assistance, please contact the ASUM office on +61 2 9438 2078, or email

Please note, the Forgot my password or my username retrieval emails may appear in your spam/junk email folder.

Members, please ensure you use your member login that you received in your welcome email, when accessing myASUM to ensure you have access to all member benefits.